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Family Health Center-Phoenix

Louisville, KY
Accepting as of 08/15/2025

Family Health Centers, Inc. offers Medication Assisted Treatment (MAT) with naltrexone oral and injection (Vivitrol) for opioid and alcohol dependence. MAT services are available for adult primary care patients as part of their overall healthcare. Behavioral Health clinicians work collaboratively with patients and medical providers to create individualized treatment plans to address mental health, substance use, MAT, and health behavior change issues. Family Health Centers has 8 locations across Jefferson County. FHC offers counseling and psychiatric prescribing services at all site via telehealth after the proper consents are completed. In person psychiatric prescribing services are available at the West Market and Americana sites, along with Phoenix (which is limited to the homeless populations). Naloxone is available, free of charge, to patients and community members at the West Market and Phoenix sites. Phoenix also offers Buprenorphine / Naloxone (brand name Suboxone) and Sublocade which is the injectable long acting Buprenorphine / Naloxone. Phoenix is limited to the homeless population. The patient must be homeless and able to provide a proof of homelessness letter, which they can get from any day shelter that they use or any shelter they are using. People can arrive on a walk-in basis; they don't have to have an appointment although they can obtain an appointment if they so desire. Most services at PX are free for the homeless population such as medications and other services to make sure they are able to keep receiving services.

Populations Served

  • Age
    • Adult
  • Gender
    • Female
    • Male
  • Pregnant / Postpartum
  • Veterans/Military
  • Preferred Language
    • English
    • Spanish
    • American Sign Language
  • Disabled
    • Deaf or Hard of Hearing
    • Blind & Visualy Impaired
    • Physical Disability
    • Intellectual or other Developmental Disability
    • Brain Injury
    • Other Mental Disability
  • Current Mental Health Diagnosis
  • Current Substance Use
  • Currently Receiving Medications for Opioid Use Disorder (MOUD)
  • Correctional/Legal
    • Allows individuals with correctional history

Accreditation and Licensure

Joint Commission

Service Types

Substance Use Disorder Treatment

Mental Health Treatment

Treatment Types

Accepting Patients

Not Accepting Patients

  • Outpatient
  • Medication for Opioid Use Disorder
    • Buprenorphine / Suboxone
    • Zubsolv
    • Vivitrol / Naltrexone
  • Telehealth
Treatment Services

  • Health Education Services
  • Family Therapy
  • Case Management
  • Individual Therapy

Policies

Tobacco Policy

Smoking not allowed
Dipping not allowed
E cigarettes not allowed
Smoking Cessation Aids Available at Facility

Referral / Admission

Referral process
  • Family Health Center for Phoenix is for the homeless population. The only requirement is to provide a proof of homelessness letter, which can be obtained from any day shelter the person uses or any shelter they are using.
Admission criteria
  • Proof of homelessness. Patients can arrive on a walk-in basis; an appointment is not required although patients can also obtain an appointment if they desire. Patients may be able to be worked in on a same day basis as available or if there is a high need.

Medication Policies

Prescription Medication Policy Details
  • na
Outside Prescriptions Allowed

Other Requirements / Policies

HIV Screening Offered

Payment and Amenities

  • Medicaid
    • Aetna
    • Anthem
    • Humana
    • Passport
    • WellCare
    • United Healthcare Community Plan
  • Medicare
  • Private Insurance
  • Payment Plan
  • Sliding Scale Fee
  • Military Insurance / Tri-Care
  • No Fee

Facility

Facility Type

  • Non-profit

Transportation

General Transportation Services

Additional Services & Programs

  • Housing Assistance
  • Peer Support / Peer Recovery Program
  • Social Services
  • Hepatitis Education
  • HIV/AIDS Education
  • Domestic Violence Services
  • Interpreting Services