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Crisis Hub


The Crisis Hub includes: The Access Center - walk-in outpatient crisis services. These services include: 5-7 counseling sessions using evidence based treatment, psychiatric medication evaluation, physical exam, physical health education, case management and peer support. Following the 5-7 sessions, clients will be referred to an outpatient office for continued services. Mending Minds - this is an adult crisis stabilization unit in which multiple services are provided to persons in a mental health crisis who need more support than can be obtained in an outpatient setting but are not in need of inpatient hospitalization. The average time of stay is five to seven days. During the stay, persons will receive individual and group counseling, case management, peer support, psychiatric medication evaluation, physical exam, and physical health education. And also, Mike's Message - this is an adult substance use crisis unit in which multiple services are provided to persons in a substance use crisis. The average length of stay is three to five days. During this time, individuals will receive individual and group therapy, peer support, physical health education, physical exam, psychiatric medication evaluation, connection to community resources that can assist with basic needs, assistance with locating AA/NA/Celebrate Recovery meetings and connection to further treatment.

Facility Brochure

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Treatment Services

Substance Use Disorder Treatment

Mental Health Treatment

Accreditation and Licensure





Joint Commission


Accepting Patients

Not Accepting Patients

Treatment Type

    • Inpatient
      • Residential
        • Short Term
      • Withdrawal Management
        • Non-Medical
    • Outpatient
    • Telehealth
    • Crisis Stabilization

Facility Type

  • Non-profit

Treatment Services

  • Family Therapy
  • Case Management
  • Individual Therapy

Accepted Forms Of Payment

  • Medicaid
    • Aetna
    • Anthem
    • Humana
    • Passport
    • WellCare
    • United Healthcare Community Plan
  • Medicare
  • Private Insurance
  • Self-Pay
  • Payment Plan
  • Sliding Scale Fee
  • Military Insurance / Tri-Care
  • Treatment Scholarship
  • No Fee

Additional Services

  • Peer Support / Peer Recovery Program
  • Domestic Violence Services
  • Interpreting Services
  • Involuntary Treatment (202a Tim's Law)

Population Served

  • Age
    • Adult
  • Gender
    • Female
    • Male
    • Transgender Female
    • Transgender Male
    • Non-binary
    • Intersex
  • LGBTQ+
  • Pregnant / Postpartum
  • First Responders
  • Veterans/Military
  • Health Care Professionals
  • Teachers
  • Preferred Language
    • English
    • Spanish
    • American Sign Language
  • Deaf or Hard of Hearing
  • Disabled
  • Current Mental Health Diagnosis
  • Current Substance Use
  • Currently Receiving Medications for Opioid Use Disorder (MOUD)
  • Correctional/Legal


Tobacco Policy

  • Smoking
    • Allowed in Designated Areas
  • Dipping
    • Allowed in Designated Areas
  • E cigarettes
    • Allowed in Designated Areas
  • Smoking cessation products
    • Allowed
  • Smoking Cessation Aids Available at Facility

Referral / Admission

  • Admission criteria
    • The Wheelhouse is a open 24/7 for people in crisis.

Other Requirements / Policies

  • Prescription Medication Policy Details
    • Cumberland River recognizes the value of medication to support therapy.
  • Gender-specific Treatment Policy
    • Self-Identified Gender
  • Outside Prescriptions Allowed